How it works
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Check eligibility
Use our eligibility checker on the website, or simply call 01606 784 100 and a friendly team member will help you work out if you qualify. It takes about 2 minutes.
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You can book the day before
You can call or WhatsApp us. Our phone lines are open Monday to Friday, 9am - 4pm, and journeys must be booked by 3pm 48 hours before you wish to travel.
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Phone: 01606 784 100
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WhatsApp: 07549724760
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Join as a member
There are three ways to register — all completely free:
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Online through our membership form
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By phone on 01606 784 100
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On your first journey (our drivers will give you a short paper form)
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or you can hop on at a stop
On the day of your journey, simply be at your community pickup point at the time specified on our routes. You can pay on the day and just hop on like a regular bus.
We’ve created an easy read version to make things clearer — you can view it here.
Eligibility Checker
Your Bus is a community transport service for people who need it. You qualify if you meet any one of the four criteria below — you don't need to meet all of them.
Aged 80 or over
If you are aged 80 or above, you are automatically eligible for YourBus. No further evidence or documentation is required. Simply register and book.
You are supported through benefits
If you are in receipt of any benefits from the government, this could include, Universal Credit, Pension Credit, disability payments (PIP, DLA, Attendance Allowance) etc.
Mobility issues make it difficult to travel
If a health condition prevents you from safely or practically using conventional public transport (standard bus or train services), you are eligible. This covers a wide range of physical and mental disabilities.
Difficulty accessing transport in your area
If suitable transport is not available to you where you live, you are eligible. This includes situations where local transport options are limited, unavailable, or do not meet your needs.
Not sure if you qualify?
Give us a call and we'll talk it through with you. There's no pressure and no judgement, we want to help as many people as possible.
